sabah holidays privacy policy

Privacy & Data Protection Policy

Policy Statement

Your privacy is valued. We collect, process, store, and protect your personal information in compliance with Malaysian data protection legislation. Use of our website or services implies consent to this Policy.

Personal Information Collected

We collect only necessary data such as: 

  • Full name, date of birth, nationality, contact details 
  • Passport, visa, medical & insurance information (if applicable) 
  • Payment/credit card details (securely processed) 
  • Travel preferences and feedback responses

Purpose of Collection

Collected data is used to: 

Process and confirm bookings 

Provide timely customer service and travel updates 

Ensure safety and security in travel operations 

Administer bookings, billing, and internal records 

Consent & Opt‑Out

You may refuse to provide personal information, though this may limit our ability to serve you. You may withdraw consent at any time by contacting our Data Protection Officer. 

Disclosure & Sharing

Your data may be shared with trusted third parties (e.g., accommodations, transport operators, insurers), strictly for service fulfilment or legal compliance.

Data Retention & Security

We retain personal information only as long as required for legal, tax, or service fulfilment purposes. Security measures like encryption and restricted access are in place to protect your data.

Your Rights & Contact

You reserve the right to access, correct, or delete your personal information. To do so, please contact our Data Protection Officer via [inno@sabahholidays.com]. 

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