sabah holidays privacy policy
Privacy & Data Protection Policy
Policy Statement
Your privacy is valued. We collect, process, store, and protect your personal information in compliance with Malaysian data protection legislation. Use of our website or services implies consent to this Policy.
Personal Information Collected
We collect only necessary data such as:
- Full name, date of birth, nationality, contact details
- Passport, visa, medical & insurance information (if applicable)
- Payment/credit card details (securely processed)
- Travel preferences and feedback responses
Purpose of Collection
Collected data is used to:
Process and confirm bookings
Provide timely customer service and travel updates
Ensure safety and security in travel operations
Administer bookings, billing, and internal records
Consent & Opt‑Out
You may refuse to provide personal information, though this may limit our ability to serve you. You may withdraw consent at any time by contacting our Data Protection Officer.
Disclosure & Sharing
Your data may be shared with trusted third parties (e.g., accommodations, transport operators, insurers), strictly for service fulfilment or legal compliance.
Data Retention & Security
We retain personal information only as long as required for legal, tax, or service fulfilment purposes. Security measures like encryption and restricted access are in place to protect your data.
Your Rights & Contact
You reserve the right to access, correct, or delete your personal information. To do so, please contact our Data Protection Officer via [inno@sabahholidays.com].